Privacy Policy
This Privacy Policy explains how Stridometrics, LLC ("we", "us", or "our") collects, uses, and protects information in connection with Stridometrics (the "Service").
1. Information we collect
- Account information: your email address, used to create and access your account.
- Billing information: subscription and payment metadata processed by our payment processor. We do not store full card numbers.
- Contact submissions: the name, email, and message you send us through the contact form.
- Device and security information: when you use the paid application, a device identifier and related technical data used to keep your account secure — for example, to enforce device limits and detect abuse. We do not use third-party advertising or cross-site tracking.
2. How we use information
- To provide, secure, and improve the Service.
- To process subscriptions and manage your account.
- To respond to your inquiries and support requests.
- To comply with legal obligations.
3. Service providers
We rely on trusted third parties to operate the Service, including an authentication provider, a payment processor, an email delivery provider, an error-monitoring provider, and hosting providers. These providers process information only as needed to perform their services for us.
4. We do not sell your data
We do not sell your personal information.
5. Data retention
We retain personal information for as long as your account is active or as needed to provide the Service and meet legal obligations, after which we delete or anonymize it.
6. Security
We use administrative and technical safeguards to protect your information, including encrypted transport, restricted access to secrets and systems, and minimizing the data we collect. No method of transmission or storage is perfectly secure, but we work to protect your information.
7. Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
8. Children
The Service is intended for adults 18 and older and is not directed to children. We do not knowingly collect information from minors.
9. Changes to this Policy
We may update this Policy from time to time and will revise the "last updated" date above.
10. Contact
For privacy questions or requests, emailsupport@stridometrics.com. We are based in the State of California.